Lifetime Limited Warranty
Built to hold. Backed for life. Every HIDEit mount comes with a Lifetime Limited Warranty.
Warranty Coverage
HIDEit Mounts, Inc. ("HIDEit") warrants to the original purchaser ("Owner") that every mount sold under the HIDEit brand will be free from defects in materials and workmanship for the Warranty Period, subject to the terms below. This warranty applies only to products bought from HIDEit or an authorized HIDEit seller, and only to the original purchaser.
Warranty Period
For the life of the product, unless a part is listed as excluded below.
How to Make a Claim
To request warranty service, the Owner must:
- Contact HIDEit at hello@hideitmounts.com with the order number or proof of purchase.
- Include a photo of the product and the defect.
- Return the product for inspection only if HIDEit asks.
Remedy
If HIDEit confirms a covered defect, HIDEit will replace the product with the same or a comparable model. If the model is no longer made, HIDEit will provide a comparable product or store credit.
What This Warranty Does Not Cover
- Damage caused by accidents, misuse, drops, modification or improper installation, including mounting to unsuitable walls or surfaces.
- Normal wear of pads, adhesives, finishes and other wear parts.
- Damage to devices, equipment or gear held by the product.
- Products bought from unauthorized sellers, or resold by the original purchaser.
- Damage caused by extreme weather or acts of nature.
Questions? Contact hello@hideitmounts.com.
