At HIDEit Mounts, we have built our business around the devices that connect to our TVs from game consoles to digital media players. For years, game consoles have been able to be placed either horizontal or vertical. That vertical orientation is crucial for our mounts since they are designed for saving space elsewhere and taking advantage of unused wall space.
Well...the Xbox One was designed to be placed horizontal ONLY. According to Microsoft, the Xbox One can experience damage to the disk drive if placed vertically and if you place it vertical, you do so at your own risk. All Xbox 360 consoles, Nintendo consoles, and PlayStation 3 and 4 consoles have been designed for either horizontal or vertical orientation so why the change? According to Microsoft, the issue is their slot loading drive...yet even consoles like the PS3 and PS4 which have similar drives, have no problem with being placed vertically. Microsoft claims that only 20% of Xbox customers place their consoles vertically...given our business, I think that number is growing. Even still, what about that 20% of us?!
It's a shame that Xbox didn't see that being vertically challenged would pose a problem! I suppose if you don't intend on using discs with your Xbox One, maybe you could take advantage of our products...but you would still be doing so at your own risk. And, watch out putting it in a cabinet since the heat concerns with the Xbox One are just as bad as they have been with previous Xbox consoles. For us, this renders the Xbox One nearly useless.
For all of our customers that have anxiously awaited an Xbox One HIDEit Mount, we are very sorry to deliver this news. Seems like we aren't the only ones who are disappointed. Check out: MaximumPC